Tuesday, 31 July 2012

Ain't life grand.. oh don't complain about ASDA !!

Greetings Worlds !!

How has your day been ?  Mine started off sort of "so so".... then went really downhill... but, as I type, things are really pretty good !!  More of all of that later.....

Ok - I've been home most, well actually all day !! B went into town earlier, to take in a gym class & drop J off at a meeting - something about starting up his computer thingy.... anyhoo - they got home, a little after lunch time.  Now, B has gone back out to her weight-watchers meeting.

She still isn't 100%.... still got a bit of a bug, but - she had to go, as all of the meeting stuff was here in a box !!  She couldn't really get out of !! Oh well....

That leaves ME - who, as I type, is on her way home, from her 2nd day in her new job.  The big news is - she got her final marks today, from all of her Uni course.  She has - as we more or less expected - got a 2.1 !!  Well good - we're very proud and pleased for her & of her !!

Anyhoo - as I type, the music of the moment is a 2 Cd set by Diamond Head.  They had a heck of a career marked out for themselves, many moons ago - then, as happens, it all imploded on them !!  Never mind - all is good, as long as it's good music !!  I'm not sure if that falls into that little bracket, but never mind - it's loud, it rocks & at one time, I met the bass player who plays on this live set !!  No biggy - he was a friend of a guy I knew thru' work.... oh well.

Right... back to my day.  If you read my posts last week, you will know I had a "run-in" with the car park attendant & the manager of ASDA, here in town.  Well, as it really p**s*d myself & B off, I contacted the head office, via their web site & made a complaint.

Well, a really nice lady called me back, on Friday & took as many details as she wanted.... and told me she would pass it on.  I understood her to mean, that, she would give it to the manager's boss. Anyhoo - I was told I would hear something within 72 hours & today, I got a letter from ASDA !!

Believe this or not - the letter came from the same manager I had complained about !!  He had done his own investigation into my complaint - about him and the car park attendant - and, surprise surprise it was all my fault !!

As I wrote before, the staff involved closed ranks with the car park attendant & it was all of my fault !!  How cool is that !!  I make a complaint about a guy & he investigates it & decides he did nothing wrong !! Crazy !!

He says, the car park attendant didn't swear at me & I sort of made the whole thing up !!  In a nut shell - I lied about the whole thing !!  Why would I do that ?!  I made a complaint, as the attendant wasn't doing his job - he then says it was all my fault !!  I repeat - crazy !!

So - earlier today ... well, I was really "mad" about the whole thing !!  So - I've e-mailed the complaints department again - mentioning how dumb it is, to have someone investigate themselves, let alone write back, that he had done nothing wrong.  Plus... and this bit has brightened my whole afternoon - I've written a nice little letter, to the boss of ASDA !!

The letter, more or less, said the same as the e-mails... but, if they are going to investigate themselves & claim it's all the customer's fault, well - in my humble opinion, the system needs to be looked at & who better to do that, than the head man or woman !!

It's - as I've said already - crazy.... why would I go nuts, lose my temper & what have you ?  The guy did say I was "fu**i*g idiot" and as far as I'm concerned, it was because of his attitude, that I blew my stack, when I did !!

So - that's been my day !!  Ain't life grand ?!

I don't think we will get anywhere with this... after all, the staff will just say it didn't happen and I'll be the guy who - for some unknown reason - went & blew his stack & demanded to see the manager !! I will let you know how things turn out......

Anyhoo - I will away for now..... it's been a quiet day & it's nearly time for my bed !!  Until next time..

Bye Bye

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